Eurocycles - Our Brands Warranties

Warranty

WARRANTY

All our brands are focused like us on excellent customer service and offer various levels of warranty in the unlikely event your product becomes faulty.

For all warranty claims, please contact us webstore@eurocycles.com or 014263610

 

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Scott offers a 5 years warranty for frames and swingarms, 2 years warranty for forks from the date of purchase and limited to the original purchaser and subject to the prior registration of your Scott bike. You can register on here

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Berg offers a two years warranty on all their products. You can receive 3 years of extended warranty on your Go-kart by registering online here.

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Bergamont offers a 5 years warranty on frames and rear frames and a two year warranty on forks from the date of purchase of the product and is limited to the original purchaser. Ideally, you should present your receipt, your Bergamont bike card and proof of service if any has been done. An annual maintenance is required for the 5 years warranty on frames. If it hasn't been done the warranty is reduced to 3 years.  

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Raleigh's warranty includes: 

  • 5 year cover on the bike frame against cracking due to manufacturing defect
  • 2 year cover on electrics, such as batteries and motors.
  • 12-24 months cover on non-wearable parts, such as the handlebar, saddle or stem.

The warranty is only valid if you are the original purchaser and is non-transferable. 

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Merida offers a lifetime warranty on all frames for the entire ownership of the original purchaser. Carbon and aluminium rigid forks are guaranteed for 5 years from the date of purchase and the rear suspension components for 2 years. All other Merida branded components are guaranteed for 1 year. 

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Ridgeback has a lifetime warranty limited to the original owner on steel and aluminium frames, steel and aluminium forks. Carbon forks have a 5 years warranty for the entire ownership of the original purchaser. Parts have a minimum of 1 year warranty determined by manufacturer. 

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All Altura items come with a 2 year warranty against manufacturing defects. 

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Only valid for the original purchaser, Giro warranty is valid for 1 year from the date of purchase against defects in materials and/or workmanship. 
Giro also has a Helmet Crash Replacement policy which allows you to replace your crash damaged Giro cycle helmet with a new one at a reduced price. To participate in this scheme, you must have purchased your helmet within the last two years and be a resident in Ireland or the UK. To avail of this offer, you will need to contact our team with the following details:

  • A picture of the damaged helmet
  • A covering letter detailing the information of the accident
  • Proof of purchase of the damaged helmet
  • Details of which replacement helmet you would like. (Model, size and colour)
  • Your Full Name and address
  • Contact Telephone Number

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Any Bell helmet determined by Bell to be defective in materials or workmanship within 1 year from the date of original purchase will be repaired or replaced, at Bell’s option, free of charge.
Bell has a Helmet Crash Replacement policy which allows you to replace your crash damaged Bell cycle helmet with a new one at a reduced price. To participate in this scheme you must have purchased your helmet within the last three yearsand be a resident in Ireland or the UK. To take advantage of this scheme all you need to do is contact us with the below information:

  • A picture of the damaged helmet
  • A covering letter detailing the information of the accident
  • Proof of purchase of the damaged helmet
  • Details of which replacement helmet you would like. (Model, size and colour)
  • Your Full Name and address
  • Contact Telephone Number

 

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MET warrants its helmets for a 2 year period from the original date of purchase to be free from defect in both material and workmanship for the original owner.

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All Genuine Innovations® Inflators come with a Lifetime Warranty and are a part of a 100% product inspection process, guaranteeing that you are purchasing the highest quality CO2 inflation products on the market.

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Kryptonite offers a limited lifetime warranty against defects in material and workmanship on its locks, a 2 years warranty on its lights (excluding single cell batteries). This warranty only applies to the original purchaser of the products and begins from the purchase date. 

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Saris warrants its products to the original consumer to be free from defects in materials and workmanship.

  • Limited lifetime warranty on car racks and home storage/bike storage
  • 1 year warranty on Kook rack
  • 1 year warranty on parking racks
  • Turbo trainers: 2 years warranty on turbo trainer electronics, 1 year on pulley wheel and free hub, lifetime on frame, 2 years on resistance unit (only valid for home use, if used commercially, warranty will differ)

You can register your product here.

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Syncros offers a limited 2 year warranty covering defects in materials and workmanships form the date of purchase and is limited to the 1st purchaser of the product.

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Schwalbe offers a 3 years warranty from the date of purchase. 

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Shimano warrants the original purchaser that its product is free from defects in material and workmanship for a period of two years and their DURA-ACE and XTR components are covered for a period of 3 years from the date of original purchase. Shimano footwear, soft goods and wheels are warranted for a period of 1 year. 

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SRAM offers a 2 years warranty to the original purchaser from the date of purchase.